Returns & Exchanges
At Sprockets, we want to ensure you are fully satisfied with your gear, which is why we offer a 30-day hassle-free return window for all unused sports equipment and apparel. If your purchase doesn't meet your performance standards, follow our streamlined process to initiate a return or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they are protected during transit.
Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing